Customer Handbook

Holidays

The following is a list of holidays that are observed by the Property Management Office at 100 Federal Street: 

• New Year’s Day
• Martin Luther King Jr.’s Birthday
• Washington’s Birthday (President’s Day)
• Patriots' Day
• Memorial Day
• Juneteenth
• Independence Day
• Labor Day
• Indigenous Peoples Day
• Veterans Day
• Thanksgiving Day
• Christmas Day

 If you require cleaning, heating or cooling on these days, please enter a request via bptenantservices.com.

• Introduction
  • Welcome
  • About 100 Federal Street
• Building Operations
  • Building Management
  • Holidays
  • Leasing
  • Rent Payments
• Policies and Procedures
  • Deliveries
  • Freight Elevators
  • Miscellaneous Policies
  • Customer Alterations
  • Smoking
  • Statement Surrounding COVID-19 Situation
• Building Security
  • Introduction
  • Customer Management Responsibilities
  • ID Badges
  • Large Meetings/Functions
  • Key Issuance
  • Lost and Found
  • Solicitation and Distribution
• Emergency Procedures
  • AED Program
  • Emergency and Incident Reporting
  • Emergency Procedures and Evacuation Plan
  • Workplace Violence
• Building Services
  • Customer Contact Communication
  • Communication Providers
  • HVAC
  • Janitorial Services
  • Maintenance Requests
• Customer Solutions
  • Overview
  • Cleaning Services
  • Repairs and Maintenance
  • Security and Life Safety
  • Space Improvements
  • Green Services
• Green Operations
  • Mission Statement
  • Recycle
  • Commuting
  • Bicycle Commuting
  • Resource Conservation
  • Best Bees
  • Optimal Air Quality
  • Local Amenities
• Parking Garage
  • Overview
  • Parking Rates