Customer Handbook

Rent Payments

In accordance with your lease, please note that rent payments are due in advance and payable by mail on or before the first day of each month. 

100 Federal Street Management Office sends monthly statements that detail your monthly rent.  You will receive individual invoices for other services provided.

• Introduction
  • Welcome
  • About 100 Federal Street
• Building Operations
  • Building Management
  • Holidays
  • Leasing
  • Rent Payments
• Policies and Procedures
  • Deliveries
  • Freight Elevators
  • Miscellaneous Policies
  • Customer Alterations
  • Smoking
  • Statement Surrounding COVID-19 Situation
• Building Security
  • Introduction
  • Customer Management Responsibilities
  • ID Badges
  • Large Meetings/Functions
  • Key Issuance
  • Lost and Found
  • Solicitation and Distribution
• Emergency Procedures
  • AED Program
  • Emergency and Incident Reporting
  • Emergency Procedures and Evacuation Plan
  • Workplace Violence
• Building Services
  • Customer Contact Communication
  • Communication Providers
  • HVAC
  • Janitorial Services
  • Maintenance Requests
• Customer Solutions
  • Overview
  • Cleaning Services
  • Repairs and Maintenance
  • Security and Life Safety
  • Space Improvements
  • Green Services
• Green Operations
  • Mission Statement
  • Recycle
  • Commuting
  • Bicycle Commuting
  • Resource Conservation
  • Best Bees
  • Optimal Air Quality
  • Local Amenities
• Parking Garage
  • Overview
  • Parking Rates