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Customer Handbook

HVAC

Heating, ventilation and air-conditioning (HVAC) services are provided from 8:00 am to 6:00 pm, Monday through Friday, with the exception of legal holidays, and from 8:00 am to 1:00 pm on Saturdays by request only, unless otherwise outlined by lease.  Should the temperature change abruptly or reach an uncomfortable level in your office, please submit a request for temperature adjustment via bptenantservices.com. If website access is not available, please call Property Management at (617) 896-7320. A technician will be dispatched to correct the problem.

 
100 Federal Street Management provides an on-going preventative maintenance program designed to maximize the energy efficiency of the system.  Such maintenance requires periodic visits through your space; all visits will be coordinated with the designated building contact to minimize disruption to your business.

 

HVAC services for non-business hours are available upon request at an additional charge.  Requests for after-hours HVAC should be submitted via bptenantservices.com by 3 pm of the business day requiring the extra usage (or the previous day if such services required on Saturday, Sunday or holidays). 

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    • Overview
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