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Customer Handbook

Repairs and Maintenance

To request repairs or maintenance services visit bptenantservices.com. 

Carpentry 

  • Furniture and office system assembly and repair
  • Wall surface repairs
  • Installation of door kick plates
  • Installation of white boards, cork boards, pictures and artwork
  • Signs and directory manufacturing, installation and maintenance
  • Caulking replacement
  • Installation, repair and maintenance of doors, windows, counter tops, and drywall partitions
  • Installation, repair and maintenance of ceiling tiles, moldings and trim
  • Furniture restoration

 

Electrical

  • Emergency light/exit sign repair
  • Light bulb change and relamping
  • Circuit tracing and identification
  • Energy saving recommendations
  • Annual customer generator service
  • Infrared scanning
  • Installation, repair and relocation of light fixtures, switches, receptacles, and circuit breakers
  • Disconnect switches and check meters

 

Floor Covering

  • Tile installation and repair 
  • Carpet installation and repair 
  • Vinyl, wood, and base material replacement and installation

 

General

  • Building Holiday Services – cleaning and/or HVAC
  • Extended HVAC services
  • Other miscellaneous installations (i.e. keyboard trays, etc.)
  • Touch up painting services

 

Pest Control

  • The 100 Federal Street/BXP Integrated Pest Managment Program can be found here. 

 

Heating, Ventilation and Air Conditioning

  • Preventive maintenance programs for retail equipment
  • Preventive maintenance for supplemental/ computer room units
  • Supply and exhaust fan maintenance and repair
  • Indoor air quality testing
  • Maintenance of air filters
  • Installation and relocation of thermostats

 

Plumbing

  • Drain cleaning
  • Drain and grease trap maintenance
  • Faucet repair or replacement, i.e., hands free/automatic bathroom systems
  • Supply lines for coffee or ice makers
  • Water filter replacement for water purification systems (drinking water, coffee, and ice makers)
  • Fixture and appliance replacement 
  • Installation, repair and maintenance of hot water heaters, dish washers, and garbage disposals 
  • Drinking and decorative fountain repair 
  • Installation and replacement of check meters
  • Introduction
    • Welcome
    • About 100 Federal Street
  • Building Operations
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  • Policies and Procedures
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    • Smoking
    • Statement Surrounding COVID-19 Situation
  • Building Security
    • Introduction
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    • ID Badges
    • Large Meetings/Functions
    • Key Issuance
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  • Emergency Procedures
    • AED Program
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  • Building Services
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    • Overview
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    • Repairs and Maintenance
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    • Space Improvements
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  • Green Operations
    • Mission Statement
    • Recycle
    • Commuting
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    • Resource Conservation
    • Best Bees
    • Optimal Air Quality
    • Local Amenities
  • Parking Garage
    • Overview
    • Parking Rates
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