• Home
  • Location
  • Amenities
  • Customer Handbook
  • Customer Forms
  • bptenantservices.com
  • Construction Updates
  • Contacts

Customer Handbook

Mission Statement

Aligning ourselves with the Boston Properties corporate strategy of long term ownership, 100 Federal Street nurtures a philosophy to design and operate our building in the most thoughtful, efficient, and cost-conscious manner.

It is the goal of the Boston Region Property Management Department to conserve energy and natural resources while properly maintaining the integrity of its assets and maximizing their competitiveness in the marketplace.

Through these efforts we continue to improve our natural resource efficiency and demonstrate that the operation of commercial real estate can be conducted with a conscious regard for the environment while mutually benefitting our customers and shareholders.

  • Introduction
    • Welcome
    • About 100 Federal Street
  • Building Operations
    • Building Management
    • Holidays
    • Leasing
    • Rent Payments
  • Policies and Procedures
    • Deliveries
    • Freight Elevators
    • Miscellaneous Policies
    • Customer Alterations
    • Smoking
    • Statement Surrounding COVID-19 Situation
  • Building Security
    • Introduction
    • Customer Management Responsibilities
    • ID Badges
    • Large Meetings/Functions
    • Key Issuance
    • Lost and Found
    • Solicitation and Distribution
  • Emergency Procedures
    • AED Program
    • Emergency and Incident Reporting
    • Emergency Procedures and Evacuation Plan
    • Workplace Violence
  • Building Services
    • Customer Contact Communication
    • Communication Providers
    • HVAC
    • Janitorial Services
    • Maintenance Requests
  • Customer Solutions
    • Overview
    • Cleaning Services
    • Repairs and Maintenance
    • Security and Life Safety
    • Space Improvements
    • Green Services
  • Green Operations
    • Mission Statement
    • Recycle
    • Commuting
    • Bicycle Commuting
    • Resource Conservation
    • Best Bees
    • Optimal Air Quality
    • Local Amenities
  • Parking Garage
    • Overview
    • Parking Rates
© 2022 Boston Properties, Inc. All rights reserved. Terms and Conditions  •  Privacy Policy  •  Trademarks