• Home
  • Location
  • Amenities
  • Customer Handbook
  • Customer Forms
  • bptenantservices.com
  • Construction Updates
  • Contacts

Customer Handbook

Welcome to 100 Federal Street

Entrance

On behalf of building ownership and our entire building staff, we extend a warm welcome to 100 Federal Street. We are delighted to have you as our customer and will do everything possible to make your occupancy enjoyable and rewarding.

 

This guide is intended to be a resource for the various services and amenities that are offered at 100 Federal Street, as well the general operating procedures currently in place.

  • Introduction
    • Welcome
    • About 100 Federal Street
  • Building Operations
    • Building Management
    • Holidays
    • Leasing
    • Rent Payments
  • Policies and Procedures
    • Deliveries
    • Freight Elevators
    • Miscellaneous Policies
    • Customer Alterations
    • Smoking
    • Statement Surrounding COVID-19 Situation
  • Building Security
    • Introduction
    • Customer Management Responsibilities
    • ID Badges
    • Large Meetings/Functions
    • Key Issuance
    • Lost and Found
    • Solicitation and Distribution
  • Emergency Procedures
    • AED Program
    • Emergency and Incident Reporting
    • Emergency Procedures and Evacuation Plan
    • Workplace Violence
  • Building Services
    • Customer Contact Communication
    • Communication Providers
    • HVAC
    • Janitorial Services
    • Maintenance Requests
  • Customer Solutions
    • Overview
    • Cleaning Services
    • Repairs and Maintenance
    • Security and Life Safety
    • Space Improvements
    • Green Services
  • Green Operations
    • Mission Statement
    • Recycle
    • Commuting
    • Bicycle Commuting
    • Resource Conservation
    • Best Bees
    • Optimal Air Quality
    • Local Amenities
  • Parking Garage
    • Overview
    • Parking Rates
© 2022 Boston Properties, Inc. All rights reserved. Terms and Conditions  •  Privacy Policy  •  Trademarks